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PerformanceDNA®
PerformanceDNA®
Assess Your Mindset - Sensitivity to Operations
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1. On a day-to-day basis, there is always someone who is paying attention to what is happening.
Agree
Disagree

2. Should problems occur, someone with the authority to act is always accessible to people on the front lines.
Agree
Disagree

3. Supervisors readily pitch in whenever necessary.
Agree
Disagree

4. People have discretion to resolve unexpected problems as they arise.
Agree
Disagree

5. During an average day, people interact often enough to build a clear picture of the current situation.
Agree
Disagree

6. People are always looking for feedback about things that aren't going right.
Agree
Disagree

7. People are familiar with operations beyond their own job.
Agree
Disagree

8. We have access to a variety of resources whenever unexpected surprises crop up.
Agree
Disagree

9. Managers constantly monitor workloads and reduce them when they become excessive.
Agree
Disagree

Scoring: Count the number of "agree" and "disagree" responses. The greater the number of "disagree" responses, the more your system is interactively complex and tightly coupled and hence the more important it is to be mindful. Use these questions to begin thinking of the areas in your organization where mindfulness is crucial and ways to improve your capacity for mindfulness